Our privacy policies

Welcome to Dulce Vida Booking, where your comfort and enjoyment are our top priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and interact with us. We are committed to protecting your privacy and ensuring the security of your personal data.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

Information We Collect
Personal Information

When you book a reservation at Dulce Vida or interact with our website, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Reservation details

  • Demographic information (optional)

  • Other information you provide voluntarily

Usage Data

We may also collect information about how you use our website, including:

  • IP address

  • Browser type

  • Pages viewed

  • Date and time of access

  • Referring and exit pages

  • Clickstream data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, personalize content, and analyze website traffic. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use your personal information for the following purposes:

  • To process and confirm your bookings

  • To communicate with you regarding reservations, updates, and offers

  • To improve our services and website

  • To analyze usage patterns and trends

  • To personalize your experience

  • To comply with legal obligations

  • For marketing and promotional purposes with your consent

Data Sharing and Disclosure

We may share your personal information with the following entities:

  • Service Providers: We may share your information with trusted service providers who assist us in operating our website, processing transactions, or delivering services.

  • Marketing and Advertising Partners: If you consent, we may share your information with third-party marketing and advertising partners to provide you with targeted ads or promotions.

  • Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

Data Security

We take data security seriously and have implemented measures to protect your personal information. However, no method of data transmission or storage is 100% secure. We cannot guarantee the security of your data, so please use our services with caution.

Your Rights

You have certain rights regarding your personal information, including the right to:

  • Access, correct, or delete your data

  • Withdraw consent for marketing

  • Restrict or object to data processing

  • Receive a copy of your data (data portability)

Please contact us at [email address] to exercise your rights or if you have any questions about your data.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through the email address you provide or by prominently posting a notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email address].